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Mi-Lo Smartwatch
One press, and someone has your back.

Lone Worker Safety Devices for Field & Outreach Teams

Some of the most important work happens far from a desk, and often far from anyone else.


Think of an outreach worker checking in at a shelter, a support worker heading into a client's home alone, or a street team moving between drop-in sites long after dark. They show up for people every day, and they deserve to know that someone will show up for them if a situation turns.


Life Assist gives lone and remote workers a straightforward, reliable way to call for help the moment they need it, so they can stay focused on the people they are there to support.


How does a lone worker safety device work?

A lone worker device is a wearable that lets someone working alone call for help without a phone. The Life Assist Mi-Lo has a one-press SOS, two-way voice, and location on its own cellular connection, so a worker can reach a responder hands-free while their exact location is shared automatically, even when they are unable to speak.

Built for the Realities of Field Work

Field work is rarely tidy. Hands are full, situations change quickly, and there is not always time to unlock a phone and explain an address.


That is exactly the problem a lone worker safety device is meant to solve.


One press, hands-free. A worker does not need to dial, type, or find a signal in an app. A single button opens a two-way voice call to a responder, even with dirty or full hands.


No address required. If a worker is calling for an ambulance, they do not have to know or state where they are. Their location goes to the responder automatically, which matters most in the moments when every second counts.


No phone to carry. The device works on its own connection, so a worker can reach help with one press of the SOS button, hands free.


Guidance when it counts. With 911 Monitored service, operators are trained to provide dispatcher-assisted CPR, giving real-time instructions over the two-way voice connection. Because the device is hands-free, a worker can follow that guidance while keeping their hands free to help.

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Who Uses Life Assist in the Field

All kinds of organisations rely on Life Assist to look after people who work on their own, from community and outreach services to healthcare, housing, and support teams of every size.

It might be a street team checking in on people who need it, staff moving through shelters, drop-in centres, and clinics, or support workers heading into higher-risk sites by themselves, day and night.

For teams like these, safety has to be effortless. A lone worker safety solutions setup should be easy to wear, easy to use, and there when it counts, because a worker who is pouring their attention into helping someone else should never have to spare a thought for the device they are wearing. That is exactly why so many organisations choose lone worker safety solutions their whole team can pick up and use straight away, no training required.

Choosing the Right Setup for Your Team

Most teams choose the Mi-Lo Pendant. It is simple, hands-free, and easy to wear over a uniform or jacket, with one clear button and nothing to learn.

For workers who prefer something on the wrist, the Mi-Lo Smartwatch offers the same core safety features in a familiar form, with up to ten contacts reachable directly from the device.

Both share the same location capability, so the right choice comes down to how your team works day to day. A dependable lone worker device is one your whole team will actually wear on every shift.

How Alerts Are Handled

You decide how an alert is handled, and you can change it as your organisation's needs change.

Family Monitored

The alert opens a two-way call to the contacts your organisation sets up, a fit where a coordinator or colleague is on hand.

911 Monitored

A trained emergency team takes the alert and can coordinate EMS, fire, or police to the worker's location.

The annual plan is the best value, saving $100 over the year. The device and the monitoring are billed separately, the Pendant at CA$195 and the Smartwatch at CA$269, each with an active subscription. As a lone worker monitoring system, it pairs the wearable with a clear response every time the button is pressed, giving organisations lone worker monitoring Canada wide can rely on.

Working alone, still connected to your team

How Life Assist Fits Into a Working Day

6:00 AM

Ready for the remote shift

Maya starts her shift with her Mi-Lo Smartwatch on her wrist, ready to reach help whenever she needs it.

fewer-checkin
9:20 AM

Fewer check-in calls

Her coordinator can locate her on the Life Assist platform when needed, so the team stays informed without interrupting her work.

2way-calling
11:45 AM

Calling for help, hands-free

When she needs help, pressing the SOS button opens a two-way voice call to her approved contacts or the 911 Monitored team.

location-tracker
11:52 AM

No address needed

Maya does not need to explain where she is. Her location is shared with the responder, and a familiar voice stays with her while help is arranged.

Recommended for this situation

MI-Lo pendant

Mi-Lo Pendant

Clips onto a belt or vest for hands-free, all-shift wear.

$195.00
MI-LO smartwatch

Mi-Lo Smartwatch

A discreet option for client-facing or public-facing lone roles.

$269.00

Set Up Safety for Your Field Staff

Give your team the confidence to do their best work, knowing help is always within reach.

Explore the Mi-Lo Pendant and Smartwatch, compare your monitoring options, and set up the right fit for your organisation today.

Frequently Asked Questions

Does a worker need to carry a phone?

No. The device has its own cellular connection, so a worker can press the SOS button to call for help without needing a phone on hand.

What happens if a worker cannot say where they are?

Their location is shared with the responder automatically, so help can reach them even if they cannot speak or give an address.

Can we manage this across a whole team?

Yes. The same simple device works for every worker, making lone worker solutions easy to roll out without training, so protection is consistent across the team.

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